Production AI
Voice and WhatsApp automation running inside a client’s daily operations. I led technical delivery with a team of 12 developers. The client stays anonymous.
- 6Voice bots, in English and Spanish
- 700+Calls a month, about 40% inbound
- 11Insurer APIs connected
- 300,000+Vehicle records served
Live callCallerAgent
Telephony
Incoming call
Speech
Transcription
Model
Reasoning and response
CRM
Customer workflow
Delivery flow, reconstructed at a high level. It contains no client identifiers.
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